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As far as I know, it worked out really well. On the Dubai side, everything was smooth and efficient and the receiver said everything came fine in England.
Globally i’ve been very happy with the move, especially with regards to the timing which was really good (quick and accurate in each steps, no delay) and procedures (quite simple). Everything went smoothly and efficiently with the necessary informations but not too much, which was appreciable (no overload of email….)
What could be improved was the way to pack clothes especially: lot’s of them have been very badly packed like tea towels, not folded or properly draped at all whereas it was said in your quote that clothes would be kept on a wardrobe.
Otherwise everything was well protected and not damaged, and delivered perfectly on time, so thank you.
Thank you very much for the perfect service. Everything went smooth and the car arrived fast and in perfect condition. Your team has provided the service exactly as expected. I appreciate a lot the way you kept me up to date with the transport status. In regards to negative aspects of the experience there are no such things.
I'm truly satisfied with the services from AEON . It took only a few days than expected to arrive in Cyprus, in fact, the boxes received are well kept (as it arrives before my arrival in Cyprus ) and arrived in a perfect condition exactly how it was packed. AEON is one of the trusted shipping company .
Shipment was received and all was OK.
The recommended agent in Lebanon (GTS) was also great and did excellent job
Thanks a lot
I have to say that from Aeon Shipping the process runned 100 % perfect and smooth.
The good is already with me and in perfect condition.
Thank you Salman, services in Dubai were great, but in Beirut the release was delayed for many days due to some IT System issue with Maersk I understood at that time, but otherwise everything else was good.
My business with Aeon Shipping went very well.
The staff were polite and helpful and I did not have any problems at all.
I sent a shipment of personal effects from Dubai to the UK in late August.
Aeon, the shipping agency answered my initial email enquiry quickly and arranged to visit my flat in Sharjah to estimate the volume of items. Within a couple of days they had visited my flat, sent an estimate and a reasonably priced quotation.
I wanted a full door-to-door service with packing, collection from my Sharjah flat and delivery to my home address in the north of England.
The packers came with all the boxes and packing materials and carried out the packing professionally and courteously.
Once the goods were loaded onto a container ship at Jebel Ali port Aeon gave me a unique tracking number so I was able to follow the progress of the ship to Felixtowe.
Aeon put me into contact with the clearing agent in the UK and the goods were collected from the port and cleared through customs within one day of arrival.
Two days later my personal effects were delivered to my house. All items arrived in perfect order.
I would definitely use the services of Aeon again. At all times I felt like a valued and important customer and appreciated the personalised service. If you want a reliable and trustworthy company then choose Aeon and you won't regret it.
Thank you for the assistance and shipping, plus delivery of my goods.
All went smoothly and was satisfactory.
I am very happy with the service quality. I appreciate the professionalism and the reactivity of the customer service team. My shipment has been processed with any issue and information is provided in a timely manner.
The service would have been better if the processing time was improved but I understand that it depends sometimes on the shipping lines.
Overall, I have a good impression of AEON
Very good experience indeed. I didn't know AEON before, but I would definitely recommend them. Everybody across every department and function has always been professional, reliable, reasonable, polite, understanding and fast-to-reply, from the day I contacted them for a quotation to the day they've informed me that the ship had left Dubai. Considering the nightmare of an intercontinental move, AEON has really made things a lot easier. Thank you guys and all the best!
The service was perfect , i highly recommend them
Absolutely professional job! Congratulations to the whole team! I would undoubtedly recommend AEON to everyone who would like to move, locally or internationally.
Was i little afraid some minutes here...
By the way, what an amazing good service from your firm, Thanks SOOOO much for all good help and information. And especially for the way your persons in your firm help me get this first Lamborghini.
Shahul, you are the best, sorry for the late delivering at the night, you are a really good man. If you are not the boss in the firm, please let him know that his firm is lucky having you (and other good men who did a great work).
First of all we want to thank you for your whole help so far. Mr. Dameer and his team did a great job, very professional and we are very satisfied!
Fast, reliable, trustworthy.
Very professional service. I have no hesitation in recommending this company.
Thanks. The service quality was very good.
Excellent customer service, easy and well working online follow-up possibilities, responsive staff. Very highly recommendable.
The service was really good, prompt assistance, proper follow ups and very good customer service. I faced 2 issues though: the first was related to the shipping timelines which was cleared out at a later stage but it caused me inconvenience affecting my travel plan. The second issue was in lebanon where they refused me the right to pick up my car and finalize the papers because of the cosignee information. Have I known that or if it was communicated, I wouldn't have added a cosignee. In all cases, the service was pretty good. Thank you!
I have recently moved from Dubai to Sydney and requested via iselect for a moving company to do the needful. Aeon was the first one to contact me within a day of my request. Once I was ready with the goods, they sent their team who efficiently packed the items and stored it for a month for me.
Once I reached Sydney and was ready for the items to be shipped, I emailed them and the cargo was dispatched. Mr. Azeem was even mindful of the time difference when he called me. Stressfree experience
Service was provided as promised. Many thanks
Experience was full of professional from the staff. Extremely happy. Thanks a lot.
Highly professional staff and very cooperative.
It was really good experience specially Mr. Kumar who assisted me with Tasjeel process in obtaining the vehicle export certification.
Super service from Aeon. Communication was perfect in all. Thank you people
Wonderful service..professional team..they took the car from my office..all documents were right..car reached on time..i will use their services again for granted
Great Service, Super friendly Guys and great Job done without any obstacles. Always available and care taking Guys. We have had a door to port transaction well done. Thanks Aeon Team.
Aeon provided a great service shipping my car. I delivered my car to their yard in Dubai. I was at Southampton when the car arrived so was able to see how the car had been packed, which had been done very well, with good strapping and lots of care. All the documents had been forwarded to my agent in the UK, so clearance was easy. Not a mark on it, and it was then taken away by transporter to storage in England.
The service was great from the begining to the end. Azeem was very helpful and the communication was always very clear. The car reached my country few days after the expected date but was not an issue for me.
Thank you for the great support. Car reached on time.
A very well professional team towards and till end to my shipment. Clearance was smooth and fine at the end in Beirut. Thanks a lot Aeon.
I was very satisfied with the service provided by Aeon, they were very efficient in their replies and ensuring my concerns and extra requests were handled swiftly and my shipment arrived safe and sound.
The service is great and car recived in good condition. my contract was to ship from Dubai to malmo and I had to be form shipping from Helsenborg to Malmo which make no sense , also to shipper Mearsk asking me to pay 250 Euro for inspection without provide the customer invoice , this is not acceptable , the shipping name was wrong and in different name
I would like to thank you for the service provided on my vehicle purchasing. It was glad and delighted talking to you and I'm very happy for you on meeting the expectations on time. Great service! - will see you on my next purchase... :)
I would like to thank the entire AEON team and specially Azerm Basheer for their remarkable service and assistance. I was given very detailed information of the whole process, advises on how to arrange things better and fast, including what documents I need to collect for shipping my households and car. The team even arranged for me to collect back my passport from the printer, which I accidentally forgot in and was already loaded in the container, which I believe no other company would have done better. The company is very well organized, fast in arranging everything, packing goods and shipping them. I would strongly recommend AEON shipping company if you need to move!
I would like to thank the whole team at AEON shipping, and Azeem in particular for the great support and flexibility shown in handling my shipment. I received frequent updates on the progress of my shipment as well as very useful advise on handling my documentation in Spain to save costs. I would like to advise that they should notify more clearly that shipment cost only covers shipment and not clearance costs at destination, this was something I was not aware of. Overall, it was a very good service. Maria Olga Goni
Service was really professional, Very quick and thorough delivery and well behaved staff
Very well mannered and professional team, from the first call to the operations team. I constantly received updates about my shipping which helped me to plan efficiently. I faced some issues in regards of the documentation but it has quickly been dealt with.
I would use their services again and recommend them without hesitation.
Overall good experience, problem with car, not Aeon's fault but Kuwaiti procedures.
As for personal effects, I expected door to door meant, that it includes porters and payment for the driver extra time waiting at custom since he arrived on weekend
all was perfect and very good,just a bit pricey to be fair
Friendly, helpful and professional staff with good follow up and response. was very pleased with my experience with AEON
Great service delivering my new x5 from Dubai to Beirut.
Fees might have been bit in the high side including the insurance, but it was headache free transaction. I just hoped for door to door delivery, which they don't usually do for lebanon
I'm extremely satisfied with the service. Very helpful operations team. I will definitely continue using AEON and recomend to others.
Thank you guys and keep up with the good level!
I used Aeon for my relocation to Canada it went smoothly and goods delivered before the date committed so i have no issue with recommending their services to anyone for relocation services.
Good luck guys…
Very professional and great service!
I really want to thanks the complete team for giving me best service. Specially Mr Azeem from operation team who did a very good co ordination, for material packing, storage, transportation , unpacking and even up to the Invoice process.
Once again thanks to Aeon Shipping for giving me best service.
Nice and perfect service
Great Job, Keep it up, In future I will decide to go with AEON Shipping..
Thank you for your service...
Extra good job, A++++
I am happy with the provided services, all went fine with no issue.
packing, response and support quality was very good.
all items including the car are in perfect condition.
“I just wanted to write and thank your team for the great job they did during our move, from Al Ain to Vienna.
Your whole team was dedicated, courteous, worked very long hours, and went well beyond call of duty. And when we misplaced something, they went through all the boxes to locate it for us.
We have made about three big moves. This time was by far the best experience. Your team came highly recommend by Mr. Mark Huber, who had a similar great customer experience. A big thank you to you and your team!
The team included: Kumar, Sam, Imran, Ravi was particularly wonderful and attentive. And of course Mr Shahul was great in setting up and following up.
Your Austria team also seemed excellent, after limited interactions. After our big move in Vienna, I'll send you another (probably also very positive) email!
Congratulations on having such a great team and corporate culture. We hope not to make a big move again, but if we do, we'll definitely use your services again!"
I would like to comment on aeonshipping, a very professional team, patient and very kind.
I received my car in perfect condition.
Aeon thank you for shipping.
Thanks for your services everything was perfect
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